Since April 2023, social landlords like us at Brent Council have been required to collect and report on a set of tenant satisfaction and other key performance measures to the Regulator of Social Housing. You can view our results for financial years 2023-24 and 2024-25 in the documents below.
If you would like to talk to us about our TSM results, or if you’re interested in being involved in any engagement activity or events focused on how we can improve our services, please email [email protected].
Accessibility
The report for 2023-24 is provided below in PDF and word formats. The PDF is visual in style and is not fully accessible for users of assistive technologies. For this reason, an alternative accessible version has also been provided in word format. The 2024-25 report is provided below in word format. If you cannot access the material or require it in a different format, please contact the Brent Open Data team ([email protected]) to discuss your requirements.
